Shipping Policy

We can ship internationally and welcome customers worldwide! We work with various freight companies to keep our shipping rates low, even on international orders. We do not ship to freight forwarders but our shipping rates are very reasonable so ship directly to your international destination. You will see the cost we apply for shipping in the shopping cart before you approve your order for payment processing.

We have our warehouses both in FL and NJ to speed up the shipping, most orders are filled the same or next business day, but some items require 2 additional business days for processing before they can be shipped. If the item is currently out of stock, usually they takes more 7 - 20 business days for production.

Free Shipping

Our free shipping offer applies to any order with a shipping address in United States, Canada, Australia, New Zealand, United Kingdom, France, Germany, Greece, Denmark, Finland, Romania, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Norway, Spain, Sweden, Switzerland, Hong Kong, Macau, Taiwan, Japan, South Korea, Thailand, Indonesia, Malaysia, Philippines, Singapore.

The order sent to United States addresses usually arrive within 2-7 business days and the international order typically arrive in 5-20 business days.

Tax & Duty

For orders outside of the United States, jurisdictions may impose their own taxes and duties as well as Brokerage and COD fees based on their own regulations. These fees are not included in your purchase price and will be collected by these entities as applicable.

Packaging

We use customized corrugated boxes for full size orders, and customized foam boards for each inner side of corrugated boxes to protect the tiles. We take full responsibility for broken items caused by our packaging.